Southeast Facilities Corp achieved a $1.1M annual savings and 24.5% reduction in healthcare costs within the first year of partnering with Radish Health, while simultaneously improving employee access to care and satisfaction. By steering over 90% of employees into high-value Tier-1 providers and driving virtual care engagement from just 5% to over 75%, Radish Health helped reduce per-employee costs by more than $2,500 annually. This case study demonstrates how Radish delivers measurable cost savings while enhancing the employee healthcare experience.

The Challenge

Southeast Facilities Corp’s healthcare costs had grown to $4.51 million annually for 405 employees in 2023-2024, representing $11,132 per employee. With half their workforce mobile across 10 states, the company faced unique challenges in providing accessible, cost-effective healthcare. Traditional networks offered limited value, and complex plan administration created confusion for employees and HR alike. The company needed a comprehensive solution that would work for both office-based and field employees while significantly reducing costs.

The Goals

1. Dramatic Cost Reduction: Achieve significant healthcare savings through intelligent plan design and care navigation while maintaining comprehensive coverage.
2. Seamless Access Across 10 States: Provide consistent, high-quality healthcare access for office workers in Florida and field teams throughout the Southeast region.
3. Simplify Complex Administration: Transform a complicated multi-tier plan into an easy-to-understand employee experience with clear guidance and support.

The Solution

Comprehensive Plan Redesign + Radish Health

A multi-partner approach combining innovative plan design with digital-first care delivery created a seamless employee experience while driving unprecedented cost savings and engagement.

Strategic Partnership Ecosystem

Advanced Plan Design Partner: Specialized tiered network structure with built-in cost savings through intelligent benefit design and network optimization.
High-Performance Provider Network: Exceptional healthcare provider network ensuring quality care at reduced costs across all 10 states.
Expert Third-Party Administrator: Professional TPA managing the complex multi-tier plan structure with precision and efficiency.
Engaged Leadership: Executive commitment to change management and employee communication ensuring successful adoption.
Radish Health: Digital care navigation platform providing 24/7 virtual primary care and intelligent care routing.

75%

Employee Engagement with Virtual Primary Care

90%

Tier 1 Network Utilization

$1.1M

Total Annual Savings

$2,500

Per Person Annual Savings

The Results

The comprehensive approach delivered exceptional outcomes across cost management, employee engagement, and care quality. The combination of intelligent plan design and digital care navigation created unprecedented value for both the company and employees.

Real Impact Case Study: $100K+ Surgery Savings

A Southeast Facilities Corp employee was facing an expensive robotic surgery at a high-cost facility, with significant out-of-pocket costs creating a financial barrier to necessary care. The employee’s previous primary care physician had provided limited options.

Radish Health Intervention: Upon engagement with Radish’s care navigation team, the patient was connected with alternative providers within the EHN network. Radish coordinated the same robotic surgery at a tier 1 facility with identical quality outcomes.

Results: $100,000+ plan savings • $0 employee out-of-pocket cost • Same quality surgical outcome

Key Success Factors:

• Engaged Leadership: Executive commitment to change management and employee communication
• Comprehensive Plan Design: SOTA’s tiered network maximizing value-based care
• Expert Administration: Cornerstone TPA managing complex plan structure seamlessly
• Digital-First Care: Radish Health’s platform driving 75%+ engagement
• Network Excellence: EHN’s high-performance providers across 10 states
• Simple Messaging: “Call Radish” eliminated confusion and drove utilization

The transformation has been remarkable. Our employees went from struggling with a complex healthcare system to having simple, clear guidance: ‘Call Radish they will help.’ We’ve seen dramatic cost savings, incredible engagement with virtual primary care, and our employees are getting better care than ever before.

Southeast Facilities Corp Leadership Team